空运出口操作岗位职责（优选3篇）

空运出口操作岗位职责

空运出口操作 m r 华隆瑞锋国际货运(上海)有限公司，m r，spedag，华隆，华隆瑞锋，华隆瑞锋 summary:

be responsible for the daily operation of air export shipment.

primary responsibilities:

1. communicate with overseas offices / agents for export shipment from china.

2. follow up overseas routing order shipment instruction.

3. good communication with internal colleagues and external suppliers/agents to ensure correct understanding on different service requirement. i.e. sop implementation and problem solving skills.

4. closer cooperation with space controller， documentation and airport operation.

5. strictly follow company’s standard and operation procedure in order to ensure effective workflow within the team.

6. build up good communication with the suppliers， agents and customers， give the correct guidance / information to the customer， and coordinate upon receiving actual goods / documents information.

7. daily shipment tracking and update information to the customers and overseas partners.

8. issue the documents and invoice to customers on time.

9. take care of each job’s profit loss.

10. answer inquiries settle problem with overseas office， report and escalate to superior for instructions in regard to tough issues.

addintional responsibilities:

1. to take up additional tasks as assigned.

2. back up for other team members when necessary.

knowledge and skill requirements:

1. college degree or above major in logistics， international trade or relevant.

2. 1-2 years’ experience in logistics， forwarding or relevant service industry， preferably in the airfreight export operation position.

3. familiar with the procedure of airfreight export operation and forwarding related knowledge.

4. cet-4 or above， good spoken and written english and chinese.

5. independent problem solving skill， patient and a good team player.

6. proficient in ms office.

7. hard working， responsible， good team player and can work under pressure.

8. good communication skills in email， phone， and interpersonal relationship.

空运出口操作岗位职责：空运出口客服

职责描述：

1、接受客户的委托业务，合理、及时安排空运出口各项日常业务操作

2、服务过程中随时与客户保持良好沟通，及时回复客户的电子邮件与业务询问

3、遇到特殊事件及时通知客户，并及时予以应对、进行跟踪确认

4、准确及时的完成系统内费用/成本的录入，完成相关费用结算及开票工作

5、做好与机场、代理店、及海外的各项协调联络工作

6、定期查复长期应收款，协助应收账款催讨

7、其他各类业务流程的协助操作

任职要求：

1、大专以上学历;

2、有相关经验1年或以上;

3、能熟练操作电脑，熟练运用excel、word等办公软件;

4、具备良好的团队合作精神和职业操守

空运出口操作岗位职责：空运出口海外客服

1.有空运出口相关领域业务操作经验2-3年，包括客户订舱安排跟踪等

2.擅长与海外代理沟通出货事宜及相关材料信息向海外客户进行确认并对货物出运后进行跟踪

3.工作细心、责任心强、有良好的沟通能力并能承受工作压力，具有较强的服务意识和团队精神及对突发事件的处理能力

4.大专及以上学历，英文4级以上